Account Manager

Job description

About the Role As an Account Manager, you will own the renewal and expansion of subscription contracts for a portfolio of enterprise and mid-market customers. By serving as the primary commercial owner of existing relationships, you’ll play a pivotal role in sustaining and growing recurring revenue for our industry-leading cybersecurity solutions. You’ll collaborate daily with Sales, Sales Engineering, Product, Customer Success, and our reseller and channel partners to shape strategic renewal plans, identify upsell and cross-sell opportunities, and deliver long-term value to our customers. This is an exciting opportunity to deepen your technical and commercial expertise in a high-growth, innovation-driven environment while contributing to a culture of collaboration, learning, and diversity at TD SYNNEX. What You'll Do: Renewal and Expansion Ownership: Lead the end-to-end renewal lifecycle for assigned accounts, ensuring on-time, accurate contract execution and seamless transition between terms. Develop account-specific renewal strategies that align with customer outcomes, security roadmaps, and business goals. Identify and capture expansion opportunities—upsells, cross-sells, seat...