Strategic Planning Professionals

Job description

About the Team At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team. Responsibilities: - Forecasting staffing and scheduling workforce - Working on headcount planning and making strategic decisions - Preparing daily, weekly, and monthly reports of the operations of interest and sharing them with relevant individuals - Engaging in monitoring activities - Understanding and interpreting workforce management KPI’s - Analyze and interpret call center metrics Expected Qualifications: What We Offer - Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model. - Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol sho...