CS Process Sr. Specialist
Jaguar Land Rover · Mahwah, New Jersey, US
POSITION: Customer Service Process Senior Specialist LOCATION: Mahwah, NJ RECRUITMENT RANGE: $95,000-$119,000 Live the Exceptional With Soul. This is the sin...
Job description
POSITION: Customer Service Process Senior Specialist LOCATION: Mahwah, NJ: RECRUITMENT RANGE: $95,000-$119,000: Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years. JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact. At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential. Reporting to the Customer Service Process Manager, the Customer Service Process Senior Specialist provides expert, hands-on support to individual Retailers to address performance gaps identified through Customer Service KPIs. The role...