On-Site Certified Call Manager Technician

Job description

Position Summary LCI is seeking an On-Site Certified Call Manager Technician to install, configure, and maintain Avaya Aura Communications and Session Manager IP telephony systems. Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position Duties & Responsibilities: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor - Lead the installation, configuration, and end-to-end maintenance of Avaya Aura Communication Manager and Session Manager. - Manage and troubleshoot complex IP telephony systems to ensure high availability and seamless communication. - Perform routine maintenance, system upgrades, and advanced troubleshooting for mission-critical voice environments. - Provide management to complex communications project which may include IT, Network, Communications, and Telecommunications. - Manage IP telephony and VoIP technologies, including network or voice quality issues. - Perform patches, upgrades, and migrations for communication sy...