Field Trainer

Job description

Summary: The Field Trainer is responsible for executing company training programs and workshops for associates and managers at multiple store locations within their assigned divisions. This role partners with District and Store Managers to ensure maximum effectiveness of sales, service, and Standard Operating Procedures (SOPs) goals by implementing, conducting, and auditing store training programs and operational procedures. Essential Duties and Responsibilities: •Training Needs Assessment: Collaborate with HR Manager, District, and Store Management to determine training needs and coordinate scheduling. •Instructional Methods: Work with Operations to develop and implement training methods such as individual training, group instruction, lectures, demonstrations, and meetings. •Orientation and On-the-Job Training: Assist with store orientations and on-the-job training for newly hired Cashiers and Sales Associates. •Problem Solving: Helps associates with specific task-related issues (in-store) as necessary. •Manager Training: Conduct training for managers, test trainees to measure progress, and validate skills. •Progress Reporting: Report on employee progress during training periods a...