Dispatcher / Administrative Support
Elevate Claims Solutions · Indianapolis, Indiana, US
Dispatcher / Administrative Support As a member of our dispatch and administrative support team, you will have a pivotal role in the success of Elevate. We v...
Job description
Dispatcher / Administrative Support As a member of our dispatch and administrative support team, you will have a pivotal role in the success of Elevate. We value our relationships with clients and staff. This role is a point of contact for both. The successful candidate must understand the need to serve others’ needs, while maintaining communication with us to ensure we meet yours. Elevate is a fast-growing company; cultivating open and effective communication is imperative to our success. Our ideal team member will have sincere care for humans and understand the importance of our adjusting and administrative teams; leveraging their strengths to exceed expectations. The successful candidate will thrive in a fast-paced environment, work independently, and make informed decisions while maintaining effective communication with remote team members. Summary: Coordinators are responsible for triaging assignments to the appropriate adjuster / appraiser / consultant and provide administrative support to the claims department. Administrative / Adjuster Relations: Serves as first point of contact for clients and maintains an excellent customer service mindset. Solves issues if feasible. Esca...