UX Researcher II, Amazon Leo

Job description

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Amazon Leo’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. Leaders will solve complex problems and get things done. As an UX Researcher, you will be a valuable member of Amazon Leo’s User Experience team, and will define and design exceptional experiences that delight our customers across the globe. You will contribute to the UX Research practice for Amazon Leo and help establish internal processes and mechanisms to enable our research efforts to scale. Your research will help define and evaluate how Amazon Leo customers discover, learn about, purchase, and utilize their service. You will think strategically, solve complex problems, uncover customer needs and insights, and translate them into actionable ideas that can inform product vision. You'll also leverage generative AI tools to enhance workflows, using them to develop evaluate conceptual directions, synthesize feedback, increase velocity, and accelerate i...