Workplace Services Lead

Job description

Senior Site Manager, MS Site Management POSITION PROFILE: Accountable for daily operations of medium to large team that may include a complex site or/and multiple sites. Ensures contract compliance of contracted services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services through SLA results and client feedback. Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training & development, succession planning, and conducts performance management that includes employee counseling Job Duties and Responsibilities: Responsible to manage daily operations of a medium-large size site while managing a mediumlarge team of direct reports Prioritizes complex projects while effectively managing multiple and competing priorities. Fosters an inclusive and high performing team environment in which SLA objectives are met. Expert knowledge of Ricoh's products and offerings. Consistently consults and displays insights into strategic and tactical issues by actively seeking input of counterparts in other business units and businesses. Improves quality of operations while consis...