Shift Manager Marketplace
Rivers Casino · Schenectady, New York, US
Position Summary: Responsible for supervising the activities of all F&B team members during a shift, ensuring all functional job duties are performed accordi...
Job description
Position Summary: Responsible for supervising the activities of all F&B team members during a shift, ensuring all functional job duties are performed according to established company policies. Job Title: Shift Manager M arketplace Department: Food & Beverage: Reports To: Asst Manager Marketplace: FLSA Designation: Exempt: License Type: Non-Gaming: Salary: $70,000 - $85,000: Qualifications: - Ensures all guests are served in a prompt, professional, and courteous manner - Builds relationships with guests and leads his/her team members to deliver superior service to our guests - Ensures proper staffing for forecasted volume and budgetary guidelines - Communicates any problems or concerns to Manager or other departments as needed - Cultivates and enforces company and department policies and procedures - Notifies and trains team members on any changes in policy and procedure - Maintains thorough communication between shifts - Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication - Properly and thoroughly completes all administrative responsibilities required in his/her role - Monitors business levels and adjusts staffing leve...