Senior IT & MSP Level 3 Technician

Job description

Summary: Are you a seasoned IT powerhouse ready to be more than just another technician? We're building something big — and we want you at the foundation of it. We are a fast-growing Managed IT Services provider on a mission to redefine what Small and Medium-sized businesses expect from their technology partner. This is a ground-floor opportunity where your expertise will directly shape how we grow and serve our clients — with real paths to senior leadership and specialized roles as the business scales. You'll bring enterprise-grade thinking to the businesses that need it most, acting as both a technical authority and a trusted advisor. Because here, how you make clients feel is just as important as how fast you resolve a ticket . If you're ready to own your impact and grow alongside a company that's going places — this is your moment. Responsibilities: - Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. - Network Management: Design, implement, and manage robust network solutions to ensure optimal performanc...