Account Manager
Hyland · US
Overview Job Description - The Account Manager is responsible for developing and maintaining relationships with new and existing customers or partners with t...
Job description
Overview Job Description: - The Account Manager is responsible for developing and maintaining relationships with new and existing customers or partners with the objective of consistently meeting or exceeding assigned sales goal. Responsibilities: - Develop a sales plan to meet or exceed quota for assigned low risk low impact existing or potential customers or partners - Accurately represent and communicate sales forecasting on a real-time basis - Initiate contact with customers on a regular basis to develop and maintain business relationships; leverage marketing campaigns to generate leads - Respond to non-technical customer inquiries such as module information pricing maintenance and billing questions - Work with other team members on accounts; ensure proper and timely resolution of issues escalated from assigned accounts - Record all customer account information in the CRM including opportunities commitments meaningful conversations or sales calls - Grow knowledge and awareness of best practices and market trends; develop understanding of the business and technical needs of customers - Engage company specialist and support resources as needed to advance opportunities - Attend and...