Customer Service Advisor

Job description

Role Summary Join a fantastic team showcasing your excellent customer relationships. Vehicle/transport industry experience preferable. Job Responsibilities: Life at Scania: Our purpose is to Drive the Shift towards a sustainable transport system. At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity. You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you. Welcome to Scania, a company that is enjoying record growth. What you will do: As part of the Customer Service Team you will be ensuring the customer’s needs and expectations are met throughout their Scania experience, from the first customer enquiry, through administration, invoicing, and follow up. You will be responsible for; - Working closely with the Service Team & Workshop Controller to ensure effective delivery of work orders - Delivering exceptional customer communi...