ACCRC Business Manager

Job description

Job Description The business manager provides operational oversight and supervision for client service functions of the Animal Cancer Care and Research Center (ACCRC). Primary focus is ensuring an excellent experience for clients and referring veterinarians in a complex academic medical environment. This position has oversight for all front‑of‑house operations including patient scheduling, managing referrals, patient receiving and discharge, processing client payments, client and referring DVM communications, and call center operations. The business manager also has oversight of all aspects of fiscal management for the ACCRC including accounts receivable, accounts payable, cash controls, accurate client billing, and overseeing the month-end closing process. The Animal Cancer Care and Research Center, located in Roanoke, Virginia, is a comprehensive cancer care and clinical research center offering integrated services, including medical, surgical, and radiation oncology, and frontline cancer diagnostics and treatment for dogs and cats. The business manager is a critical member of the ACCRC team and supports the mission of providing excellent service to clients who seek clinical care...