Chief of Staff, Customer Experience

Job description

Overview Company Overview: Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization . More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. About the Role: The Chief of Staff to the Chief Customer Officer is a high‑impact, strategic partner role at the center of a fast‑moving Customer Experience organization. Acting as a force‑multiplier to the CCO, this role ensures tight alignment between strategy and execution across customer success, renewals, support, and professional services. The ideal candidate brings strong executive presence, sound judgment, and the ability to drive complex, cross‑functional initiatives while operating with discretion, data fluency, and full ownership of outcomes. This role is best suited for someone energized by ambiguity, trusted at the executive level, and motivated by building and scaling high‑performing teams that deliver exceptional customer outcomes. Responsibilities: What You'll Do: Ex...