Compliance Account Coordinator

Job description

About Agency Cybersecurity: Agency Cybersecurity is fast growing ventured back startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We're backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London. Location: On-Site – Richmond, VA: Position Type: Hourly, Full-Time: Experience Level: Entry-Level: Compensation: $20–25 per hour: Position Overview: As a Compliance Account Coordinator, you will play a critical role in supporting client compliance engagements and ensuring an exceptional customer experience. You’ll work closely with senior account managers, engineers, and compliance specialists to help clients achieve certifications such as SOC 2 and ISO 27001. This role combines structured project coordination with client-facing support. Strong customer service instincts are essential — you will regularly communicate with startup founders, CTOs, and operations leaders, guiding them through complex compliance processes in a clear, professional, and supportive manner. Th...