Senior Field Service Engineer

Job description

Job Title Senior Field Service Engineer Job Description: Title: Senior Field Service Engineer (SFSE) About Vanderlande: Vanderlande is a global leader in logistics automation, delivering innovative solutions for airport baggage handling and parcel automation processing systems, helping customers improve efficiency and performance across their operations. Position Summary: The Senior Field Service Engineer (SFSE) provides mechanical and electromechanical support to Vanderlande customer sites, with a primary focus on the commissioning and launch of new facilities. This role involves working closely with customer teams in a consultative capacity to troubleshoot issues, restore operations, perform root cause analysis, and drive continuous system improvements. Occasional support for existing sites may also be required. Key Responsibilities: - Troubleshoot and resolve incidents involving Vanderlande-supplied equipment - Collaborate with customer personnel to perform system maintenance activities - Conduct mechanical system health checks, inspections, and audits - Execute emergency and corrective maintenance as needed - Serve as the primary liaison between customer sites and Vanderlande o...