Front Desk Agent

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Shen Zhen New World II, LLC . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job reference: 000475: Salary: $33.94 per hour: Department: Rooms & Guest Services Operations Location: Sheraton Universal City (333 Universal Hollywood Drive, Universal City, CA, USA, 91608) Division: Shen Zhen New World II, LLC Hours Per Week: 40: Front Desk Agent The Front Desk Agent is responsible for providing exceptional guest service and ensuring efficient front office operations in alignment with Marriott brand standards. This role serves as the primary point of contact for guests, handling check-ins, check-outs, reservations, guest inquiries, and financial transactions while maintaining a professional and welcoming environment. The Front D...