Lifecycle Services Manager

Job description

If you are a Lifecycle Services professional looking for an opportunity to grow, Emerson has a great role for you! As the Engineering Manager based in our Riverside, CA office, leading the West Regional Lifecycle Services (customer service and system upgrades) activities and the assigned team. At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. As an industry-leading controls automation company, we drive innovation that makes the world healthier, safer, smarter, and more sustainable. In This Role, Your Responsibilities Will Be: - Lead the engineering and administrative staff at the West Regional Operations office. Through this team, you will provide local customers with system problem resolutions, field services, system startup coverage, system upgrades, small project implementation, project management, and more, to generate business volume growth and customer satisfaction. - Interface effectively with key customer personnel, building positive relationships and maintaining high levels of customer satisfaction through outstanding performance. - Perform monthly project cost reviews and implement procedures...