HEALTH PROGRAM SUPERVISOR/EXPERT

Job description

Position Number: 22143216 County: Pulaski Posting End Date: March 24, 2026 Job duties: Provide operational oversight of staff and processes for the DDS Community and Employment Support (CES) Waiver Applications and Member Support units. Ensure CES Waiver operations comply with state and federal requirements and DDS policies. Identify process improvements and monitor performance metrics to support efficient program operations. Supervise staff by assigning workload, leading team meetings, and conducting hiring, training, and performance evaluations. Supervise waiver application intake, eligibility review, reconsideration processes, and member support activities. Monitor workflow and application status to ensure accurate and timely waiver determinations. Provide technical guidance to staff on complex cases, policy interpretation, and documentation requirements. Review and assist with the resolution of escalated cases, provider inquiries, and participant concerns. Preferred Qualifications: Experience with Medicaid/Medicaid Waiver programs, preferably CES Waiver or HCBS programs. Knowledge of state and federal Medicaid regulations and eligibility processes. Supervisory experience managi...