Medical Waste/Sharps - Field Service Representative - University of Michigan - 6244

Job description

Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. 1500 E Medical Center Dr, Ann Arbor, MI 48109 What will your job involve?: - Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy - Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment - Maintaining adequate inventory levels of container stock at a location and department level - Clear communications and strong relationship management with hospital staff and Daniels staff - Communicating and escalating customers issues to your m...