Municipal Contracts Manager (Remote in North Dakota)

Job description

I. Job Summary The Municipal Manager (SAE) is responsible for managing and growing an assigned municipal book of business by leveraging strong customer relationships, contract expertise, political and regulatory awareness, and cross functional leadership. This role acts as the primary point of accountability for revenue growth, contract compliance, rate adjustments, business improvement initiatives, and strategic customer engagement with city staff and elected officials. Success in this role is measured by revenue improvement, contract execution excellence, customer and stakeholder influence, adherence to prescribed processes, and proactive project leadership across internal and external teams. This position is remote however the employee must reside in North Dakota as the role will require travel to customer sites in throughout North Dakota the majority of the week, with the remainder of the time working from home. II. Essential Duties and Responsibilities: - Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions. - Maintain and enhance customer relationships and satisfaction through involvement in the commun...