Technical CSM & Pre-Sales Specialist

Job description

Job Details: 🚀 Join fiskaly! Help Us Simplify Receipts for Millions Millions of people interact with fiskaly every day, even if they don’t realize it. As a B2B company, we power the retail technology behind digital receipts and secure, legally compliant transactions. By making receipts tamper-proof through digital signatures, we help fight tax fraud. And with our paperless receipt solution, we offer consumers a modern alternative while helping merchants streamline their operations. Sure, our solutions sound complex but our mission is simple: make receipts easy for everyone . 💼 The Role As a Technical Customer Success Manager & Pre-Sales Specialist at fiskaly, you’ll be the primary technical consultant and advocate for our customers. You will guide them from initial technical discovery and onboarding through to complex audits and self-certifications. You’re not only customer-focused but also tech-savvy, comfortable digging into APIs, and capable of translating complex requirements into practical solutions. Operating in a highly regulated environment, you will handle diverse customer needs under time pressure, act as a bridge between Sales and Engineering, and actively leverage AI to...