Patient Site Engagement Operations Specialist

Job description

Overview: Patient & Site Engagement (PSE) Operations Specialist (OS) services provide the PSE Managers with administrative support for the management, execution and timely delivery of tactics for patient and site-facing initiatives in support of a clinical trial. Interface with key Delivery Unit customers Trial Delivery Leaders (TDLs), Trial Delivery Managers (TDMs). Interface with key Global Clinical Operations (GCO) customers Local Trial Manager (LTM) and Site Manager (SM), suppliers, and other stakeholders involved in the development, management, and dissemination of patient and site-facing tactics. Responsibilities: - Services rendered will adhere to applicable sponsor SOPs, WIs, policies, local regulatory requirements, etc. - Comply with relevant time reporting systems, training requirements and developing therapeutic knowledge enough for role and responsibilities. - Ensure accuracy and oversight of Scope of Work (SOW) to reflect all External Service Providers planned services and budgets. This includes forecasting and proactive management of PSE trial budgets and Purchase Orders. - Keep the project plan updated in relation to timelines and budget based on the scope of work fo...