O2C Business Process Owner

Job description

Job Description Main responsibilities of this Position: The Business Process Owner for Order to Cash is a strategic role focused on the harmonization and standard design of O2C processes across the organization. You will be responsible for designing and operating the governance framework for O2C topics while managing end-to-end O2C solutions to drive continuous improvement. Key Areas of Responsibility: Process Architecture & Governance: ● Serve as the primary owner and architect for the "to be" business process hierarchy within the O2C domain. ● Manage strategic process architecture, perform impact assessments, and provide governance for all organizational, process, and system changes. ● Coordinate and prepare critical elements for arbitration and decision-making. Harmonization & Standardization: ● Drive global harmonization across countries by defining target processes and increasing process maturity through solution design and internal controls. ● Actively engage with international stakeholders(internal and external) and SSC to ensure process satisfaction and promote the value of standardization. ● Maintain comprehensive process documentation and facilitate knowledge sh...