Operations Associate (Document Review)

Job description

Overview: M&T Bank is seeking a detail‑oriented, entry‑level Operations Associate to join our back‑office Operations team. This role is an excellent opportunity for someone looking to get their foot in the door at M&T Bank and build a foundation in financial services operations. As part of our non‑agency document custody group, you will play a critical role in the front end of the document custody process, ensuring that loan documents from institutional clients are accurately received, reviewed, and tracked prior to being stored in our vault. This team acts as the first line of review – verifying that documents meet contractual requirements before being archived in our secure vault systems. Simply put, this role is ideal for someone who enjoys accuracy, organization, and fact‑checking in a structured environment. What You’ll Do: Intake and process incoming physical and electronic loan documents from institutional clients, including non‑agency loans (i.e., not affiliated with government programs such as Fannie Mae or Freddie Mac). Perform basic document review and data matching, ensuring key information aligns with agency guidelines or custodial agreements. Verify document details s...