Spa Receptionist - (Part-Time)

Job description

Qualifications: - Check guests in and out of facility. - Assist guests with booking appointments. - Provide exceptional customer service and assist guests with questions. - Ensure professional and courteous behavior to all guests and employees. - Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments. - Handle cash transactions by taking payments for services and for retail transactions. - Manage cash till daily and distribute room charge tips to technicians at the end of the day/night. - Conduct and handle retail sales. - Perform other job related duties. - Two to five years customer service experience preferred. - At least one year of spa receptionist experience preferred. - Must maintain a flexible schedule. - Excellent communication skills necessary. - Communicate in English both verbally and written. - Bilingual a plus. - Basic knowledge of spa software preferred. - Ability to multi-task and handle a fast-paced work environment. - Previous retail experience a plus.