Reception Assistant

Job description

About Peninsula Hot Springs Peninsula Hot Springs is a multi-award winning and iconic geothermal mineral springs and wellness destination. Located on the serene Mornington Peninsula, our expansive wellness spa is nestled amongst the natural landscape, offering a range of unique, luxurious treatments to help our guests relax and reconnect in nature. We employ over 400 approachable, professional, and supportive staff across many departments who offer our guests unsurpassed wellness, hot springs experiences and an exceptional level of service. The Role: We are currently seeking Casual Reception Assistants with weekend availability, including evenings . This role will see you working either on-site at the Peninsula Hot Springs where you servicing our guests in a customer facing capacity. Your day will see you;: - Deliver an exceptional level of customer service as the first point of contact for all our guests arriving on-site at PHS, including greeting our guests, checking them in and directing to their designated areas - General reception and administrative tasks such as sales transactions, answering phones, preparation of gift certificates - Ensure the reception area is clean and tid...