Host/Hostess PT- The Americano

Job description

As the Host/Hostess, you will welcome guests to restaurant, seat them, and accept payment when they are done. DUTIES AND RESPONSIBILITIES: - Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available. - Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet. - Promote teamwork and quality service through daily communication and coordination with other departments. - May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques. - May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. - May be asked to handle guest complaints and special requests. - May assist with other duties as assigned. Qualifications and Requirements: Basic reading, writing and math skills and 6 months cash handling experience or food service experience. Other: Communication skills are utilized a significant a...