Nutrition Clerk Call Center-Food Services-FT

Job description

Overview Answers multi-line phone calls from patients, guests and staff from any of the seven hospitals throughout North Alabama. Responsible for patient diet and allergy management across five campuses within the health system. Daily duties including data entry and the generation of reports for the Food and Nurtrition Service department. Responsible for troubleshooting and problem solving patient dietary issues in real time. Translate service preferences provided by Dietitians, nursing, and physicians into actionable instructions for Food Service production and delivery staff. Coordinates with multiple levels of management in five different hospitals to address the expressed needs of both in-patients and outpatients. Serves as a direct point of contact for the patients and their visitors to the Food and Nutrition department. Provides support for other Support Services as requested. Qualifications: Education Preferred: High school graduate or GED. Experience: Ability to use a computer efficiently while communicating to others in a clear concise manner. Ability to use a telephone headset while placing orders in the computer. Additional Skills/Abilities: Requires excellent oral and w...