Digital Support Representative

Job description

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com - Notice: Know Your Rights: Workplace Discrimination is Illegal - Notice: Pay Transparency Nondiscrimination (English) - Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Job Summary: If you want to join an area in Airbus Commercial that is essential to support our customers, and to be a key actor in the Customer Service Digital journey, an exciting customer interfacing position has now been opened within Customer Services - Innovation and Digital Solutions department. The Digital Support Representative (DSR) is the primary customer focal point for in-service support of Digital Solutions. In the frame of the Customer support, the DSR reinforces customer proximity and ensures high levels of customer satisfaction within the enhanced support model and contributes to regional events. In this role, you will proactively accompany key customers in proximity, acting as the bridge between their operational needs and central...