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Growth Account Manager - Media & Entertainment - USA

Vizrt · New York City, New York, US

The Growth Account Manager (GAM) will be primarily responsible for developing and maintaining strategic relationships with Vizrt’s key accounts in the broadc...

Job description

The Growth Account Manager (GAM) will be primarily responsible for developing and maintaining strategic relationships with Vizrt’s key accounts in the broadcast and digital industry. This person will work to understand and satisfy customers' needs, resolve their issues promptly, and consistently deliver a positive customer experience. The GAM will collaborate with the customer success team to help drive positive customer experience and satisfaction. The GAM is expected to build long-lasting, profitable relationships with clients, always striving to find the products that best fit individual clients' specific needs. Requirements: The Growth Account Manager (GAM) is primarily responsible for the strategic management of Vizrt’s largest customers in this region. Areas of responsibility include retention of Y/Y baseline revenue, creating go-to market plans designed to add value to the customer relationship and drive new bookings and recurring revenue. Key objective is to expand Vizrt solutions footprint in these accounts with sales excellence best practices that will provide credibility and customer value resulting from enterprise level agreements. The GAM is also responsible for partne...