Customer Order Management Specialist - Commercial Vehicle (m/f/d)

Job description

About the Team: We are looking for a new candidate for the position of Customer Order Management Specialist (m/f/d) within Aftermarket Division in our Istanbul, Sultanbeyli location. What you can look forward to as Customer Order Management Specialist (m/f/d): - To ensure that the material shipments of all product groups ordered by the sales teams are shipped at the right time, right quantity and right price in accordance with the procedures, - Respond to customer inquiries regarding their orders in the system, provide up‑to‑date status information, and resolve all requests received through communication channels in line with defined KPIs, - To carry out and follow up the transfer processes in export and customs, - To make all entry and exit registration procedures for all product group operations on ERP system, - To support monthly and weekly sales reports. Your profile as Customer Order Management Specialist (m/f/d): - Bachelor’s degree in Business Administration, International Trade, Logistics, Supply Chain Management, or a related field, - Minimum 4 years of experience in sales support or customer order management positions, preferably in the automotive spare parts sector, - Ex...