Referral Coordinator

Job description

Description Specialty: Primary Care: A nonexempt position acting as the first contact for referring physician offices and new patients to the practice. Position is responsible for securing authorizations and referrals for all patients’ visits within the practice; coordinating and tracking all outside appointments, authorizations and referrals as requested by the practice physicians for outside diagnostic testing, specialty provider referrals, and services such as physical therapy, occupational therapy, etc. JOB FUNCTIONS: - Verifies and secures authorizations/referrals for all visits within the practice, prior to patient appointments. - Coordinates all outside referrals, appointments and authorizations requested by practice physicians for outside diagnostic testing, specialty provider referrals, and any services such as physical therapy and occupational therapy. - Schedules, tracks, and communicates with patients to ensure completion of all physician referrals for outside services and testing. - Schedules adequate follow up appointments per physicians’ orders. - Performs statistical tracking of referrals to ensure consistent follow through and guarantees completion of all outside p...