Contract Social Media Manager
Talkdesk · Boston, Massachusetts, US
Talkdesk is seeking a part-time social media contractor to manage our social media presence for 20 to 30 hours per week for approximately 10 weeks, starting...
Job description
Talkdesk is seeking a part-time social media contractor to manage our social media presence for 20 to 30 hours per week for approximately 10 weeks, starting in early May. This role focuses on execution, coordination, and community management, ensuring our content calendar stays active and internal requests are handled efficiently. Core Responsibilities: Social Content & Scheduling: - Organize and schedule content across LinkedIn, X, Facebook, and Instagram using Sprout Social. - Write original LinkedIn copy that follows the established Talkdesk brand voice, then adapt it for other social channels. - Ensure every post utilizes a social-specific URL generated via a UTM Builder. - Execute posting schedules based on content type: major launches, minor updates, and a specific pre/during/post-event cadence. Community Engagement & DM Management: - Conduct community management sweeps daily. - Like and respond to all positive content, reshares, and comments from both partners and customers to maintain neutral, high-quality engagement. - Monitor inbound DMs. YouTube & Technical Coordination: - Monitor Jira for new video clip notifications. - Upload videos to YouTube and generate descriptions...