Sr. Regional Technical Manager

Job description

Overview Accountable for infrastructure stability and management for 3 critical manufacturing and distribution facilities, 30 large distribution centers and 125 smaller facilities across 7 states in the Southwestern portion of the US. Responsibilities: - Key responsibility is reducing and managing system down time through proactive management, monitoring and planning as well as driving recovery of unplanned downtime across local and cloud-based solutions. - Building and maintaining close working relationships with supply chain and manufacturing leadership across all market units in the southwestern/Texoma region. - Establish 2 way working relationships that promote open dialogue in and around risks, issues and changes both in the IT and local business systems. - Coordinate, consult and engage on deployment, refresh and other critical work paths driven from IT impacting the southwestern/Texoma region. - Document and publish period regional health reports to different levels of leadership,including planned risk mitigation and regional metrics. - Partner with MSPs and 3rd party IT teams to provide support and local infrastructure knowledge. - Manage contractors across multiple locatio...