Emergency Communications Center Specialist

Job description

Overview: This is a day shift position, 7am - 7:30pm. Every other weekend. Holiday rotation required. Job Description Summary: Effectively communicates emergency information to appropriate stakeholders. Job Description: Essential Functions: - Receives and transmits emergency and urgent information via radio, computer, and telephone to pre-hospital and in-house personnel. - Answers and appropriately directs incoming emergency calls from transport and on-scene personnel, providing efficient support and assisting with the coordination of resources. - Facilitates effective and accurate communication between internal and external departments and staff. - Provides security dispatching services, monitoring cameras and alarms and reporting activity. - Maintains accurate documentation of clinical and billing information, emergency communications, and security and medical events, relaying to appropriate personnel as needed. - Assists with the training of new employees, developing reports, and maintaining emergency communication equipment. Education Requirement: High School Diploma, or equivalent, required. Licensure Requirement: (not specified) Certifications: Paramedic Certification, prefer...