Junior IT Support Specialist – Ventura County, CA

Job description

Overview Fidelity National Financial, a Fortune 500 leader in title and escrow services, is seeking a dependable, detail‑oriented Junior IT Support Specialist to provide technical assistance for our branch operations throughout Ventura County. This role is critical in ensuring reliable, secure, and efficient technology services that support daily business operations and customer experience. Duties: - Provide on-site and remote technical support for desktops, laptops, mobile devices, printers, scanners, and office peripherals.• Install, configure, maintain, and troubleshoot hardware, software, and operating systems (Windows 11, macOS).• Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and related productivity tools.• Support telephony systems (desktop SIP phones and mobile devices).• Coordinate office technology for branch openings, relocations, closures, and equipment refreshes.• Maintain accurate IT asset inventories and ensure a clean, organized IT environment.• Work closely with managers, staff, vendors, and corporate IT to resolve issues and implement solutions.• Diagnose recurring problems, identify patterns, and recommend long-t...