Technical Support Field Engineer

Job description

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro. Position Overview: We are seeking a dynamic and highly motivated Technical Support Field Engineer to perform a variety of maintenance and technical support on products such as equipment, integrated systems, subsystems, and software at customer and/or field locations. In this role you will install, operate, maintain, upgrade, repair and modify equipment. While also analysing and evaluating products and related performance. As part of this you will perform troubleshooting and diagnostics malfunctions to eliminate problems in minimum time. All while maintaining effective customer communications, relations, and providing onsite training. Essential Duties and Responsibilities: At this role level the preferred candidate is fully proficient in most functional ta...