IT Field Specialist - Ontario

Job description

CULTIVATE A BETTER WORLD: Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY: As the Specialist, Regional IT Field Services, you will plan and conduct on-site services, which include proactive and reactive maintenance and repair of restaurant Technology hardware and software. This individual will also be responsible for supporting New Restaurant Openings (NRO’s) with any IT issues. WHAT YOU’LL DO: - Plan and coordinate onsite visits to restaurants for proactive maintenance and reactive break-fix issues per established SLA. - Providing tier 1 & 2 IT hardware, software, telephony, and connectivity support to restaurants - Support Asset Management process by tracking, reporting, and monitoring asset status as required; including tracking equipment replacements and validating current state of assets...