Housekeeping Supervisor InterContinental Suites Hotel

Job description

As the Housekeeping Supervisor, you will supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues. respective job duties. departments. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. Assist with scheduling and room assignments to ensure proper coverage. repair. forms, and updating log books, etc. guest rooms to ensure guest satisfaction. The hourly pay range for this role is $18.00-$18.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. - Ensure all staff is properly trained and have the tools and equipment needed to effectively...