Surveillance Operator - Greensburg

Job description

Overview Function (Scope and Main Purpose of Job) The Surveillance Operator is accountable to observe and protect casino assets via CCTV. Responsibilities: Core Service Standards: CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance. SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests. FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here. Specific Responsibilities and Duties: Job Requirements (skills, knowledge, and abilities) - Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed-circuit television system for criminal activities and/or violation of the State Gaming Agency regulations as well as company policies and procedures. - Observe areas of the casino, atrium, and parking area...