Client Delivery Manager - P&C Industry - HYBRID

Job description

Req ID: 363851 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Manager - P&C Industry - HYBRID to join our team in Philadelphia, Pennsylvania (US-PA), United States (US). Day to Day Responsibilities: - Responsible for leading a team of practice delivery executives and leads and drives overall account governance, client satisfaction, delivery excellence and margin growth for a multi-geo, multi-towered enterprise account. - Protect current revenue and ensure continued business growth by avoiding competitive renewals and cultivating growth opportunities. - Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change and leverage technology for competitive advantage. - Work collaboratively with Client Executives to develop customer relationships, identify, and manage relationship risk, and grow account reference-ability. - Negotiates contracts that are executable and able to deliver SLAs and ‘as sold’ financial performance. - Successfully deliv...