24x7 Security Operations Analyst

Job description

Job Description Join a global security operations function that protects critical applications, infrastructure and enterprise security tooling. Our Security Operations team combines ITIL-driven process discipline with hands-on technical troubleshooting to detect, contain and remediate security risks across identity, endpoint, network and cloud platforms. As threats evolve and new technologies emerge, we’re the first line of defense—stabilizing operations and enabling secure business outcomes. Role purpose: We’re looking for a reliable, technically curious 24x7 Security Operations Analyst to deliver consistent, high-quality platform support across all shifts. You’ll independently triage standard alerts and service requests, coordinate with engineering and operations teams, and help keep security tools healthy and available. This role requires sound judgment, good communication, and a drive to improve runbooks and operational playbooks over time. What you’ll do (key responsibilities): - Manage IT security platforms and ensure tools remain operational with minimal downtime - Independently triage and resolve standard L1 alerts and service requests; perform solid initial investigations...