Retail Softball Ambassador

Job description

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: The softball ambassador is a technically focused role that is centered around providing a differentiated customer experience specifically to softball players. This individual will pull from personal experiences and industry research / trends to provide strong product recommendations that align to the customer’s needs. Meets the customer where they are in their softball journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately and leveraging in store technology (e.g., HitTrax when applicable and appropriate) to gather data driven insights that in turn help inform recommendations. Leverages on-the-field expertise and/or softball knowledge to provide recommendations tha...