Senior Product Services & Management Analyst - Epic Dorothy & Comfort (Clinical)

Job description

Job Description Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle. Job Responsibility: - Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users. - Analyzes and troubleshoots production problems; escalates issues and executes solutions. - Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions. - Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business - Solutions Leads, and other key stakeholders. - Implements or enhances systems, following the software and soluti...