Vertriebsmitarbeiter (w/m/d) Innendienst
Berner Group · Köln, North Rhine-Westphalia, DE
BTI ist fürs Handwerk zur richtigen Zeit am richtigen Ort – und das schon seit 1972. Seither schaffen wir langfristige Verbindungen: mit unseren Produkten, i...
Job description
BTI ist fürs Handwerk zur richtigen Zeit am richtigen Ort – und das schon seit 1972. Seither schaffen wir langfristige Verbindungen: mit unseren Produkten, im vertrauensvollen Verhältnis zu unseren Kunden und im täglichen Miteinander im Team. Are you a visionary Inside Sales Representative (Construction/Mobility/Industry) ready to drive innovation and lead our company to new heights? We are looking for a dynamic and experienced professional to join our team and make a significant impact. Join our team and contribute to our success! INDIVIDUAL ACCOUNTABILITIES: - Take orders - Provide product selection advice - Take order change requests, incl. Returns; cross- & upsell - Provide info on delivery status, invoicing for high-value customers - Manage complaints & warranties, e.g. For damaged goods, delays for high-value customers - Qualify and warm up/activate leads generated by mktg./kam SHARED ACCOUNTABILITIES: - In teamselling approach, align on sales actions and customer needs (with local field sales) - Act in alignment with local quantity and quality guidelines - Support sales team (sales agents; alt. Channels) to achieve performance by sharing customer insights - Aligning customer...