User Researcher - Senior Consultant

Job description

Ready to turn curiosity into impact? Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people’s lives? If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, you’ll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. You’ll enjoy, a supportive community whilst working across public sector clients, to solve real problems that impact people's lives. The role: As a User Researcher (Senior Consultant) you'll use your experience in a variety of different user research projects, take on more complex work and lead the direction of projects. You’ll apply best practice user research principles, and coach junior colleagues. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer p...