Junior Consumer Relations Specialist with English

Job description

Job Location BUCHAREST OFFICE: Job Description: Ready to shape consumer experiences for some of the world’s most iconic brands? Join P&G and represent leading consumer goods brands! If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you! What You’ll Do: - Engage & Listen: Understand consumer concerns with empathy and professionalism. - Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions. - Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey. - Follow Through: Ensure cases are resolved and consumers stay informed. - Learn & Grow: Participate in training sessions and support onboarding of new team members. Why Join Us?: 🌟 Ownership from Day 1: Take responsibility for your role and make an impact immediately. 📚 Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms. 🤝 Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance . 🌱 Long Term Career: We hire for a reliable career path, not just a role....