Client Support Coordinator

Job description

Exciting News – We’re Moving! As part of our continued growth and our commitment to fostering an exceptional, collaborative work environment, we’re thrilled to announce that our office will be relocating to a brand-new building at 2000 Innovation Drive, Wexford PA 15090 at the end of the year. In the meantime, hybrid employees will continue working from our current location at RIDC – O’Hara until the transition is complete. We’re excited about this next chapter and look forward to welcoming new team members to our growing organization! SUMMARY: Oversee the activities of a client and/or region to ensure daily business needs are met. Manage and execute distribution processes for our customers’ networks. This will include, but not be limited to, inbound to Armada’s redistribution facilities, inbound to our customers’ distribution centers. Provide efficient execution of daily network activity and assistance in the areas of reporting, issue management and resolution, KPI management and supplier management. Additional responsibilities include building customer relationships through effective decision making and proactive communication. RESPONSIBILITIES: - Manage the region’s Distribution...