Contact Center - Assistant Branch Manager

Job description

At Blue, we discover pathways to realize your possibilities! Our Assistant Branch Manager is responsible for leading, managing and directing branch activities to meet business objectives and growth plans while ensuring sound operational performance. The Assistant Branch manager is accountable for maximizing growth, revenues, quality assurance and member satisfaction consistently across the footprint designing robust experience centers exceeding member expectations, and insuring compliance with all banking regulations. As a leader in our branch network, you will drive all facets of member development along with critical service objectives by motivating and developing your team while fully complying with banking regulations, policies and procedures. Major Duties and Responsibilities: - Prepares monthly branch reports and completes projects and assignments within timelines. Attends scheduled management meetings and trainings. - Holds frequent staff meetings and daily huddles to recognize employee achievements, discuss areas needing improvement, goal status, changes in procedures, new developments or services and to present general information. - Collaborates with the Business Developm...